Refund policy

Last updated: 12.2025

We want you to feel confident when shopping with PLAIN HABIT. Please review the information below regarding returns, exchanges, and refunds.

RETURN ELIGIBILITY

We offer a 60-day return policy, meaning you have 60 days from the date you receive your item to request a return.

To be eligible for a return:

  • The item must be unworn, unused, and unwashed
  • All tags, labels, hygiene stickers, and original packaging must be intact
  • Proof of purchase is required

Items returned without prior approval will not be accepted.

HOW TO START A RETURN

To request a return, please contact us at:
hello@plainhabit.com

If your return is approved, we will provide instructions on how and where to send your item.

Return shipping costs may apply unless otherwise stated.

 

DAMAGES & ISSUES

Please inspect your order upon receipt and contact us immediately if:

  • The item is defective
  • The item is damaged
  • You received the wrong item

We will evaluate the issue and work with you to find a suitable solution.

 

NON-RETURNABLE ITEMS

Certain items are not eligible for return, including:

  • Items that have been worn, washed, or used
  • Personal care or hygiene items once used
  • Sale items
  • Gift cards
  • Custom or personalized items

If you have questions about a specific product, please contact us before purchasing.

 

EXCHANGES

The fastest way to receive a different item is to:

  1. Return the original item (once approved)
  2. Place a new order separately

 

EUROPEAN UNION – 14-DAY COOLING-OFF PERIOD

If your order is shipped to a country within the European Union, you have the right to cancel or return your order within 14 days of receiving it, without providing a reason.

Returned items must be:

  • Unworn and unused
  • In original condition
  • With all tags and packaging intact
  • Accompanied by proof of purchase

 

REFUNDS

Once your return is received and inspected, we will notify you whether your refund is approved.

If approved:

  • Refunds are issued to the original payment method
  • Processing may take up to 10 business days
  • Additional processing time may be required by your bank or credit card provider

Shipping costs are non-refundable.

If more than 15 business days have passed since your refund was approved, please contact us at:
hello@plainhabit.com

 

QUESTIONS

For any questions regarding returns or refunds, please contact us at:
hello@plainhabit.com